IT Business Systems – comprehensive IT solutions, infrastructure, security, and business software for modern organizations

IT Business Systems is a Bulgarian technology company providing a full range of IT services – from infrastructure management and cloud solutions to web system development, cybersecurity, video surveillance, and custom business software. We work with companies from various industries, building reliable, secure, and scalable technology environments that support real business processes, optimize costs, and ensure sustainable growth.

Our approach is entirely client-oriented – we start with a needs analysis, design the architecture, implement the solutions, and provide long-term support. We work without vendor lock-in, ensuring that clients maintain control over their data, infrastructure, and future development.

Infrastructure Management

Modern businesses rely on stable, well-structured, and secure IT infrastructure. IT Business Systems provides complete infrastructure management – from planning and deployment to maintenance, monitoring, and optimization. We work with on-premises, hybrid, and cloud architectures.

Our services include:

• infrastructure planning and design according to business needs;
• deployment of server environments – physical, virtual, and cloud-based;
• network configuration – routing, VLAN, VPN, firewalls;
• monitoring of systems, services, and workloads;
• process automation and resource optimization;
• maintenance and incident response.

Our goal is to provide stable, fast, and secure infrastructure that supports the organization’s daily operations without interruptions or risks.

Cloud Hosting and Backup

Cloud technologies are essential for modern businesses – providing flexibility, scalability, and high reliability. IT Business Systems offers cloud hosting, redundancy, backup, and disaster recovery solutions.

Our cloud services include:

• Proxmox Cloud environments – virtualization, containers, HA clusters;
• cloud servers for web systems, ERP, CRM, and internal applications;
• cloud backups with encryption and geo-replication;
• backup of databases, file systems, and virtual machines;
• DRP (Disaster Recovery Plan) and rapid incident recovery.

We work with Proxmox, Azure, OneDrive, SharePoint, and other platforms, building hybrid solutions that combine the advantages of local and cloud infrastructure.

Network Security

Cybersecurity is a critical element for every organization. IT Business Systems provides comprehensive solutions for protecting networks, data, and systems. We use modern technologies and best practices to prevent attacks, breaches, and data loss.

Our services include:

• OPNSense Firewall – deployment, configuration, and maintenance;
• IDS/IPS systems for attack detection and prevention;
• VPN solutions for secure remote access;
• network segmentation and Zero Trust architectures;
• traffic, log, and event monitoring;
• security policies and access control.

We build secure environments that protect businesses from external and internal threats while ensuring operational continuity and protection of critical data.

IT Support and Helpdesk

Reliable IT support is the foundation of smooth business operations. IT Business Systems provides Helpdesk services ensuring fast response, diagnostics, and issue resolution.

We offer:

• remote and on-site support;
• incident and request management;
• support for workstations, laptops, and peripherals;
• support for servers, networks, and services;
• monitoring and preventive maintenance;
• staff training and documentation.

We operate with clearly structured SLA levels, ensuring predictability, fast response times, and high-quality service.

vCIO and IT Consulting

Many companies do not have an internal IT director but still require strategic planning. That is why we offer vCIO (Virtual CIO) services – an external IT director managing the organization’s technology strategy.

The service includes:

• analysis of current infrastructure;
• IT strategy and budget planning;
• cost optimization and ROI analysis;
• selection of technologies and vendors;
• IT project management;
• security, policies, and standards.

The goal is to provide businesses with professional IT management without maintaining an expensive in-house position.

Web Development

IT Business Systems develops web applications, internal systems, client portals, and administrative panels. We work with modern technologies and architectures that enable rapid development, high security, and scalability.

We build:

• corporate websites and web platforms;
• internal business process management systems;
• CRM, ERP, and administrative panels;
• booking, payment, and automation systems;
• integrations with external services and APIs;
• mobile-responsive interfaces.

Every project is developed with long-term scalability in mind, allowing it to grow together with the business.

Video Surveillance

We provide design, deployment, and maintenance of video surveillance systems for offices, stores, warehouses, manufacturing facilities, and other business environments.

We offer:

• IP cameras and NVR systems;
• remote access and mobile applications;
• integration with access control systems;
• centralized monitoring of multiple locations;
• recording storage and security policies.

Identity Management (Univention), Keycloak, SSO, and AD Integrations

Identity management is essential for the security and efficiency of every organization. We work with Univention, Keycloak, Active Directory, and SSO solutions that provide centralized management of users, roles, and access.

We offer:

• Univention Corporate Server – deployment and maintenance;
• Keycloak – SSO, OAuth2, OpenID Connect;
• integration with internal and external systems;
• migration from on-premises AD environments to hybrid solutions;
• centralized access and policy management.

Stylora Pro – Salon Management System

Stylora Pro is a specialized system for beauty salons, hair studios, manicure salons, aesthetic centers, and spa services. It includes:

• online bookings;
• customer profiles and history;
• service and schedule management;
• cash operations and payments;
• SMS and e-mail notifications;
• reports and statistics.